Do you ship internationally?
- We do ship internationally.
How do you ensure the quality of your quilts?
- For excellent results, we use high quality materials to construct our quilts. We use a state-of-the-art Bernina Q-24 long-arm quilting machine and the Q-matic computer system. Both offer high quality and accurate results while providing the maximum in quilting design.
The quilt that I received was not what I expected
- While we strive to exceed customer expectations, there are situations where our work and customer expectations don’t align. Please contact us by either phone or email and we will do our best to resolve your concerns.
I live locally in New Mexico, can I come by to discuss a commissioned quilting project.
- Our office is open by appointment only during business hours. Please see the bottom of our website for the most current business hours.
What methods of payment are accepted?
- We accept all major credit cards (cash payments are only acceptable for local customers, and cannot be mailed).
When you mail my quilt, will you insure it on the return?
- All quilts must be insured at customer’s expense.
How much of a deposit do you require for a commissioned quilt?
- Fifty percent of the estimated cost is required. The total balance will be due when the quilt is ready to be picked up or shipped.